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| Q |
I’m concerned about my mother‘s safety at home alone, but I’m not sure she would agree to having help. What can I do to introduce the idea, while considering her sensitivities? |
| A |
It’s not uncommon for people, who are living independently, to be wary of accepting help. Often they think it signals a loss of independence, or they fear they won’t personally like the person helping them. We’ve found the key to working through these concerns is establishing a strong rapport right from the start. A great way to work through your mother’s concern is to arrange for one of our staff to come out and meet with you both to discuss the kind of assistance we can offer and our approach to finding a great match. |
| Q |
How does Seniors Inc. in Denver, Canon City, Pueblo, and Trinidad select someone for my family member? |
| A |
We start by having one of our staff meet with the family to discuss individual needs and important personality traits. Then, we select someone who will be a good match in both areas. Read our article on choosing a provider for more information. |
| Q |
Once I sign up with Seniors Inc., what happens next? |
| A |
If we haven't already provided an initial consultation, we will arrange a convenient time to meet with you and your loved one to determine the type and the frequency of service required and to understand the best person for your needs. We will then select that person and create a schedule. Our staff will arrive at the first appointment ready to help and to start getting to know you personally. |
| Q |
What kind of training is provided by Seniors Inc.? |
| A |
Our training program covers numerous areas including: client safety and emergency preparedness, specialized Dementia and Alzheimer’s training, client nutrition, and much more. Our staff is required to attend at least six training sessions a year to continually update their skills. The depth and thoroughness of our ongoing instructional program is an important way in which Seniors Inc. stands out from other home health providers. |
| Q |
How quickly can I arrange for service? |
| A |
We can usually make all arrangements and have someone on duty within 24 hours. |
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| Q |
Is meal preparation included? |
| A |
Yes. |
| Q |
Is house cleaning included? |
| A |
We provide light housekeeping such as dusting and cleaning up after meal preparation, but not heavier, in-depth house cleaning. Our focus is on home health care for your loved one. If you have further needs, we can refer you to reliable house-cleaning services. |
| Q |
When you provide transportation, such as for doctor's appointments and shopping, do you use the client’s car or the staff’s car? |
| A |
We can use either, depending on your preference. |
| Q |
Is there a minimum number of hours for your senior care and home care in Denver? |
| A |
Our minimum visit is three hours per day in Denver. |
| Q |
Are home care services covered through Medicaid, Medicare or insurance? |
| A |
Medicaid only pays for those who qualify. In Colorado, Medicaid is available to those whose income is less than about $2,000 per month and whose liquid assets are less than $2,000. In most cases, Medicare will pay only for home care that follows a hospitalization, and only for a certain number of days. Most long-term-care insurance plans will pay for home care. Check your long-term-care policy to see if home care is covered and when coverage starts. |
| Q |
Do you provide service for those in assisted living facilities? |
| A |
Yes, our staff often serve as companions and provide other assistance for clients who are in hospitals, assisted living facilities, and nursing homes, with short-term or long-term needs.
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